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We Ensure Your Safety Safety is a top priority for Consumer Electric. Every job is performed within safety standards of the National Electrical Code (NEC) and the National Fire Protection Association (NFPA). Our commitment to safety is uncompromised because we continually strive to further educate and train our team of highly trained professional electricians. This commitment for safety translates to benefits for our customers and employees alike, because all jobs are done to code and in the safest possible manner. Even after we resolve your electrical problem, we remain dedicated to your continued safety. At no additional cost, you’ll receive periodic tips on protecting or improving your valued equipment and property. We Respect Your Property Treating your home or workplace with great care and respect - as if it were ours - is paramount to us. Therefore, Consumer Electric takes extra steps to provide impeccable service. We do so by equipping every truck with boot covers and company mats to protect your floors, along with a vacuum cleaner that enables our tech- nicians to leave the job site as orderly as we found it. We Respect Your Valuable Time At Consumer Electric, we realize that your time is a valuable asset. Our every effort is focused on providing service to you without delays. CEI technicians are committed to delivering prompt, on-time service. Our 24-hour wireless network guarantees a rapid response day or night. Our promise to you: If we commit to being at your location for service, we will arrive as scheduled. Otherwise, our dispatchers will immediately call you ahead of time regarding an unavoidable delay. To make the most of your appointment, our technicians arrive in trucks fully stocked with a wide selection of commonly used parts and tools, prepared to resolve your electrical problem then and there. We Value Your Opinion When we perform your electrical job, we want to know Consumer Electric has met your expec- tations. In order to do so, a staff member will send a survey to you. Your suggestions, complements and comments can give us first-hand information that helps us improve our services to you. We also make random customer service calls to ensure that our technicians are always striving to surpass your expectations. |